Terms of Service

Agreement to Terms

By purchasing or using services from Source Logic ("Company," "we," "our," or "us"), you ("Client," "you," or "your") agree to be bound by these Terms of Service. If you do not agree to these terms, do not purchase or use our services.

Services Description

Brand Authority Diagnostic

The Brand Authority Diagnostic is a service that diagnoses authority gaps for subject matter experts and provides strategic recommendations. The service includes:

• Brand Intelligence Extraction (analysis of expertise, frameworks, voice, audience, positioning)
• Content Architecture Assessment (depth, freshness, answer structure, surfacing)
• Authority Signal Gap Analysis (measured against empirically-validated factors)
• Prioritized Action Plan with specific next steps
• Schema implementation as baseline infrastructure
• Delivered as an interactive HTML document
• 1-on-1 walkthrough call

Deliverable Timeline: 7-10 business days from intake form completion

Founding Partnership Price: $497 (one-time payment)

Service Limitations

What This Service Is

The Brand Authority Diagnostic is a strategic advisory service. We provide:

• Analysis of your brand intelligence, content architecture, and authority signals
• Identification of gaps and opportunities
• Strategic recommendations and prioritized action plan

What This Service Is Not

We do not provide:

• Content creation or writing services
• Implementation of technical fixes
• Guaranteed improvement in AI citations
• SEO services or ranking guarantees
• Ongoing monitoring (unless separately purchased)

Client Responsibilities

To receive the full value of the Brand Authority Diagnostic, you must:

1. Complete the intake form within 7 days of approval
2. Provide accurate information about your business, expertise, and competitors
3. Provide access to necessary URLs and public-facing content
4. Review your deliverable via 1-on-1 walkthrough call

Failure to complete these steps may result in delayed delivery or inability to provide comprehensive analysis.

Intellectual Property

Client Content

You retain all rights to content and information you provide. By submitting materials, you grant us a limited license to use, analyze, and reference your content solely for the purpose of delivering the Brand Authority Diagnostic.

Our Deliverables

The methodologies, frameworks, analysis tools, and templates we use are proprietary to Source Logic. The specific report and recommendations we provide to you are yours to use for your business.

You may not:

• Resell or redistribute our methodologies or frameworks
• Use our tools to provide competing services
• Share detailed proprietary frameworks publicly without permission

Attribution

If you publicly reference our specific methodologies (e.g., Three Truths Framework, Brand Intelligence Extraction), please attribute them to Source Logic.

Payment Terms

• Payment Required: Full payment is due before intake form access
• Payment Processing: All payments processed securely through Stripe
• Refund Policy: See Refund Policy section below

Refund Policy

Before Intake Completion

If you have not completed the intake form, you may request a full refund within 7 days of payment.

After Intake, Before Delivery

If you complete the intake form and we begin work, refunds are evaluated on a case-by-case basis depending on work completed.

After Delivery

Once the delivery call is completed and deliverables are provided, no refunds will be issued.

To request a refund: Email sarah@sourcelogic.io with your request and reason.

Limitation of Liability

The Brand Authority Diagnostic provides strategic recommendations based on current research and best practices. However:

• We do not guarantee specific outcomes or citation improvements
• AI platform algorithms change frequently and are outside our control
• Implementation of recommendations is your responsibility
• Results will vary based on your industry, competition, and execution

Our total liability to you for any claims arising from our services is limited to the amount you paid for the service.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, express or implied. We do not warrant that:

• AI platforms will cite you after implementing recommendations
• Our analysis will be error-free or complete
• Third-party AI platforms will remain accessible or unchanged

Confidentiality

We will keep confidential any proprietary business information you share that is:

• Clearly marked as confidential
• Not publicly available
• Not required to be disclosed by law

However, general industry knowledge, publicly available information, and aggregate/anonymized data may be used for our own research and marketing.

Termination

We reserve the right to refuse service or terminate this agreement if:

• You provide false or misleading information
• You violate these Terms of Service
• You engage in abusive or inappropriate behavior
• Legal compliance requires termination

Governing Law

These Terms are governed by the laws of Virginia, United States, without regard to conflict of law principles.

Dispute Resolution

Any disputes will be resolved through:

1. Good faith negotiation between parties
2. Mediation (if negotiation fails)
3. Binding arbitration in Virginia (if mediation fails)

Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email. Continued use of our services after changes constitutes acceptance of the new terms.

Entire Agreement

These Terms, along with our Privacy Policy, constitute the entire agreement between you and Source Logic regarding our services.

Contact Information

Questions about these Terms? Contact us:

Source Logic
Email: sarah@sourcelogic.io
Website: https://sourcelogic.io